We help Trust & Safety solution builders, AI technology providers and the teams adopting their products improve solution fit, operational performance and oversight.
Selected outcomes from previous in-house operating programmes.
We partner with the teams developing specialist tools and those responsible for making them work in demanding operational environments.
Moderation, investigation and AI governance companies looking to improve customer fit, real-world use and product performance.
Explore provider advisory 02 / Teams adopting technologyPlatforms, marketplaces, financial services and customer operations working to make new technology reliable, accountable and effective.
Explore operating model advisoryFrom solution readiness and product improvement to operational design and governance.
Make sure a solution fits the work, not just the requirements document. We align customer needs, operational scope and readiness before deployment.
Bring real operating judgement into product decisions. We turn frontline use cases into product requirements, evaluation scenarios and practical improvements.
Make technology effective without losing control of critical decisions. We define workflows, ownership, escalation and evidence around high-volume or trust-critical work.
Two previous in-house programmes where technology, expert judgement and operational design delivered measurable results.
Automated moderation actions in one month
Regulatory report volumes rose sharply, stretching manual review capacity and slowing case handling.
Combine automated decisions, triage and reviewer assistance with validation, quality sampling and human escalation.
About 30% of cases were closed without human intervention, with 96% reported precision for automated actions.
Reduction in time to block offending content
AI-generated depictions of specified public figures required a quicker, more consistent detection and enforcement process.
Layer detection with independent model validation, operational enforcement and a quality loop that routes potential errors to people.
More than 2.2 million assets blocked across 14 public figures, with human review for potential false positives.
Kybernic brings hands-on operational understanding to product, technology and governance decisions. Our work is grounded in what it takes to run complex systems with clear accountability.
Founder & Principal Advisor
Nearly two decades in digital operations, including over 15 years at LinkedIn and Meta, leading large-scale Trust & Safety, regulatory response and AI-supported operational programmes.
Connect on LinkedIn ↗In a 30-minute discussion, we’ll explore your priorities, the operating context and how Kybernic can support your team.